Transaction Dispute & Query Form Logo
  • Mobile / Online Banking Query Form

  • ATM Transaction Dispute Form

  • Card Transaction Dispute Form

    “Please make every effort to resolve with the merchant before disputing any charges on your account.  A fee of EC$50.00 will be applied to each disputed case. Request for Copy Fee EC$3.00.”
  • Cardholder Information

  • Transaction Query

  • Check the appropriate box below the best matches your dispute type. Please ensure that you provide any receipts, proof of alternative payment or any documentation to support your dispute.

  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  •  - -
  • Should be Empty: